ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit house by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to ADA CERP at www.ada.org/cerp/
Approved PACE Program Provider. FAGD/MAGD credit. Approval does not imply acceptance by a state or provincial board of dentistry, or AGD endorsement. 1/1/2023 to 12/31/2028. ID # 209722.
Released: Wednesday, October 20, 2021
Expires: Thursday, October 31, 2024
By Alan Braverman
Commercial Supporter: Textline
Communication is a powerful tool that can increase the viability of any dental practice. Using the three key communication tools—telephone, text messaging, and email—can be instrumental to more efficient business communication and to the continued growth of a dental practice. This article examines how dental practices can best utilize current business communication channels to provide an improved and seamless end-to-end patient experience that not only helps retain current patients but helps grow the dental practice.
About the Author
Founder and CEO, Textline, San Francisco, California