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eBook
Released: Wednesday, October 20, 2021
Expires: Thursday, October 31, 2024
Using Strategic Business Communication in the Dental Care Setting to Improve the Patient Experience and Grow the Dental Practice
By Alan Braverman
Commercial Supporter: Textline
Communication is a powerful tool that can increase the viability of any dental practice. Using the three key communication tools—telephone, text messaging, and email—can be instrumental to more efficient business communication and to the continued growth of a dental practice. This article examines how dental practices can best utilize current business communication channels to provide an improved and seamless end-to-end patient experience that not only helps retain current patients but helps grow the dental practice.
LEARNING OBJECTIVES:
- Discuss the importance of efficient business communication for dental practices
- Review the top three communication tools available to dental practices and the benefits of each one
- Identify HIPAA-compliant strategies for patient communication
About the Author
Alan Braverman
Founder and CEO, Textline, San Francisco, California
