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Research Paper
Gaining Insights Into the Dental Patient Experience
By Julien C. Levy and Rocky Rakovic
Commercial Supporter: Dandy
While the clinical standard of care offered by most dental practitioners is generally high, practitioners may need guidance in identifying other factors that patients seek and value in a dental practice. This white paper reports on a study, undertaken by Isurus Market Research and commissioned by Dandy, and in which 600 adults aged 26 to 66+ years were surveyed who regularly visit a dentist, that aimed to identify and evaluate patients’ priorities with regard to dental care. An overview of the most salient data-driven insights into patient satisfaction that were uncovered by the survey is provided in this article.